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when_you_are_new_at_the_lorentz_institute [2018/07/16 08:10] – [Safety] lenocilwhen_you_are_new_at_the_lorentz_institute [2023/05/26 14:44] (current) – [When you are new at the Lorentz Institute] lenocil
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 ====== When you are new at the Lorentz Institute ====== ====== When you are new at the Lorentz Institute ======
  
-==== Preliminary actions ==== 
  
-  * Register your arrival at the IL secretariat located in Oort 251 ([[https://www.lorentz.leidenuniv.nl/people/persons.php?action=by_room|IL office map]]). +=== New arrivals workflow ===
-  * Register your arrival by the Lorentz Institute IT staff located in HL 409. +
-  * Read this documentation carefully and do not hesitate to ask questions to your colleagues or the support department.+
  
-==== How to use your IL credentials ====+New members of the Lorentz Institute (IL) are expected to observe the following steps to gain access to the IT facilities provided by the istitute
  
-All GNU/Linux workstations are accessible with the credentials you chose upon registration by the Lorentz Institute IT staff. 
  
-These credentials give you access to your departmental email address  
  
-''<username>@lorentz.leidenuniv.nl''+  * Notify the IL secretariat located in Oort 251 ([[https://www.lorentz.leidenuniv.nl/www/people/current|IL office map]]) of your arrival. 
 +  * Read this documentation carefully, download our IT pocketcard {{ :institute_lorentz:il_survival.pdf |here}} and do not hesitate to ask questions to your colleagues or the support department. 
 +  * Change your temporary password as soon as you are given one by visiting [[https://www.lorentz.leidenuniv.nl/www/people/user/services|Account Services]]. 
 +  *  Beware of phishing email attempts. Please read [[institute_lorentz#think_before_you_click_beware_of_phishing_emails|here]] carefully. 
 +  * **Do not** email directly any member of the IT support staff because your request for help could go unanswered for a long time especially during holiday periods. Use instead the communication channels listed below
  
-Make sure your [[https://webmail.lorentz.leidenuniv.nl|check]] the email above on a regular basis in order not to miss on important communications. **If you obtained an IL account just to use the MARIS cluster please note that all official communications regarding the cluster will occur via your IL email account.** 
  
-==== Email forwarding ==== 
  
-It is possible to forward all incoming mail to your departmental email address to an alternative one by editing your ''~/.procmailrc''. In any case, please **do not** use the ''~/.forward'' to set up forwarding to external email addresses.+| WEB |https://helpdesk.lorentz.leidenuniv.nl| 
 +| EMAIL |<support@lorentz.leidenuniv.nl>| 
 +| TEL | +31 (0)71 527 8484 |
  
-==== IL cluster ==== 
  
  
-If you are planning to use the IL computational cluster, please read [[institute_lorentz:institutelorentz_maris|Maris Cluster]]. 
  
-==== Safety ====+==== How to use your Lorentz Institute credentials ==== 
 + 
 +Lorentz Institute (IL) credentials give you __unprivileged__ ((You do not have administartive rights to the workstation.)) access to all IL GNU/Linux workstations. 
 +These credentials can also be used to access your departmental email address, which has the form   
 + 
 +<username@lorentz.leidenuniv.nl> 
 + 
 +Make sure you [[https://webmail.lorentz.leidenuniv.nl|check]] your Lorentz Institute INBOX folder on a regular basis in order not to miss out on important communications. **If you obtained a Lorentz Institute account just to use the ''maris'' cluster, please note that all official communications regarding the cluster will occur via your Lorentz Institute email account.** 
 + 
 +To further protect the IL IT facilities from cyber criminals, you are required to setup 2-Factor Authentication (2FA) before accessing any of the provided IT services. Read [[institute_lorentz:2fa|more about 2FA]] at the IL. 
 + 
 +=== Nota Bene === 
 + 
 +|<color #AA4A44>Your Lorentz Institute credentials do **NOT** give you access to your ULCN account nor to the services associated to it, such as\\  Office365, Leiden University Email, Kaltura, MSTeams, USIS, and Blackboard.</color>| 
 +|<color #AA4A44>Read [[https://helpdesk.lorentz.leidenuniv.nl/wiki/doku.php?id=start#forwarding_umail|here]] on how to forward your Leiden University Email to your Lorentz Institute INBOX.</color>| 
 +|<color #AA4A44>**Do not ever** disclose your Lorentz Institute credentials to anybody or any domains different than ''lorentz.leidenuniv.nl'' as this will result in a security breach.</color>| 
 + 
 +=== Which credentials and where === 
 + 
 +There are two accounts with which you have to work during your stay at the Lorentz Institute 
 + 
 +  * a  Lorentz Institute account for all the IT services at the Lorentz Institute 
 +  * a ULCN account for all University of Leiden centralised IT facilities 
 + 
 +These two accounts are __disconnected__. You are in fact advised you use different passwords for the two. Also, read [[https://helpdesk.lorentz.leidenuniv.nl/wiki/doku.php?id=start#forwarding_umail|here]] on how to set up an email forwarding rule from one inbox to the other. 
 + 
 +Here follows an overview of which account is needed where. A username does not include the ''@'' symbol and what follows unless otherwise specified ((Suppose your email address is //notexist@leidenuniv.nl//, then your ULCN is //notexist//)). 
 + 
 +^ Service ^ Link ^ Credentials ^ 
 +|IL Webmail | https://webmail.lorentz.leidenuniv.nl | Lorentz Institute | 
 +|IL Intranet | https://www.lorentz.leidenuniv.nl/www/admin | Lorentz Institute | 
 +|IL Account Services | https://www.lorentz.leidenuniv.nl/www/people/user/services | Lorentz Institute | 
 +|IL Helpdesk | https://helpdesk.lorentz.leidenuniv.nl | Lorentz Institute | 
 +|IL GNU/Linux PCs or Servers | **ssh.lorentz.leidenuniv.nl** | Lorentz Institute | 
 +|UL-STRW-LION WiFi | https://qmanage.leidenuniv.nl/register| Lorentz Institute (domain: Lorentz)| 
 +| UL eMail| https://webmail.campus.leidenuniv.nl| ULCN| 
 +| UL ISSC Helpdesk| https://helpdesk.universiteitleiden.nl/| ULCN | 
 +|EduRoam WiFi | https://cloud.securew2.com/public/13114/eduroam/ | ULCN with username <ULCN>@leidenuniv.nl| 
 +| UL Remote Environment (SAP etc..)| https://remote.campus.leidenuniv.nl| ULCN| 
 +| Microsoft Office 365 | https://www.office.com/| ULCN with username VUW\<ULCN> or <ULCN>@vuw.leidenuniv.nl | 
 + 
 +==== Lorentz Institute Email ==== 
 + 
 +https://webmail.lorentz.leidenuniv.nl or read [[institute_lorentz:institutelorentz_email|here]] on how to setup your favorite email client. 
 + 
 +==== Email forwarding and Auto-Reply ==== 
 + 
 +:!: Before proceeding, please make sure that [[institute_lorentz:sfinx|Sfinx environment at Institute Lorentz]] is installed for your account. This is usually the case for all new IL members. 
 + 
 +It is possible to forward all incoming mail directed to your Lorentz Institute INBOX to an alternative email address by editing your ''$HOME/.procmailrc'' file. Please **do not** edit the file ''$HOME/.forward'' to set up forwarding rules to external email addresses. The default ''$HOME/.procmailrc'' with which you are provided contains a self-explicative section to set up a forward rule. 
 + 
 +Those who are not familiar with the GNU/Linux command line can manage both email forwarding settings and auto-replies (vacation message) via the [[https://www.lorentz.leidenuniv.nl/www/people/user/services|Account Services]]. 
 + 
 +==== Lorentz Institue Xmaris cluster ==== 
 + 
 + 
 +If you are planning to use the Lorentz Institute computational cluster, you should read its [[institute_lorentz:xmaris|manual pages]]. 
 + 
 +==== Reset your Lorentz Institute Password ==== 
 + 
 +You are encouraged to modify your Lorentz Institute password on a regular basis to mitigate security risks. A good password should be difficult to guess and should be usually made of mixed-case letters, numbers and special characters. There are two ways you can reset your Lorentz Institute password: 
 + 
 +  - Via the Lorentz Institute [[https://www.lorentz.leidenuniv.nl/www/people/user/services|Account Services]] 
 +  - Via the GNU/Linux command line using ''passwd''  
 + 
 +The first method will also allow you to setup [[institute_lorentz:2fa|2FA]] if you have not yet done so.  
 + 
 +Have you forgotten your Lorentz Institute password? Please contact [[https://helpdesk.lorentz.leidenuniv.nl/wiki/doku.php?id=when_you_are_new_at_the_lorentz_institute#preliminary_actions|us]]. 
 +==== Keep your Lorentz Institute Profile Information up-to-date ==== 
 + 
 +It is important that your profile information in our possession is always up-to-date. To display your profile and make changes please visit the Lorentz Institute Account Services [[https://www.lorentz.leidenuniv.nl/www/people/user/services|page]].
  
-:!: **Never** disclose your IL credentials. The IT personnel will **never** ask for your password. Also, you are encouraged to change your password on a regular basis. You can do that by typing on any IL workstation ''passwd'' and following the onscreen indications. 
when_you_are_new_at_the_lorentz_institute.1531728643.txt.gz · Last modified: 2018/07/16 08:10 by lenocil

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