=====If your account has not been defined correctly===== * Login into [[https://universiteitleiden.okku.io | SharedDesk utility]] using your ULCN credenatials. * You will now see a message stating: "Your account has been created, but you still need to be added to the correct organisation" and "please contact UFB - Shared Desk shareddesk@ufb.leidenuniv.nl". * You mail to shareddesk@ufb.leidenuniv.nl that you are a Sterrewacht person and need access to the system * You will receive a confirmation email from shareddesk@ufb.leidenuniv.nl that your account has been assigned to the correct organisation unit. * Re-login to the [[https://universiteitleiden.okku.io | SharedDesk utility]] and you can now see the meeting rooms and are allowed to book them.