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--- univ:selfservice:laptop [2016/11/26 16:52] – deul
+++ univ:selfservice:laptop [2020/06/30 13:22] (current) – deul
@@ Line 1: / Line 1: @@
 ======Self Service from personal laptop======
-Use your laptop (Windows, Linux, Mac) and open a browser to https://remote.campus.leidenuniv.nl/Citrix/XenApp/auth/login.aspx , or http://www.leidenuniv.nl -> Medewerkers -> Remote Werkplek. You may find that you have to install the Citrix Receiver (a INSTALL button will appear). Just follow the instructions, finish the installation and you should get the Remote Werkplek Login Screen.
+Use your laptop (Windows, Linux, Mac) and open a browser to https://remote.campus.leidenuniv.nl , or http://www.leidenuniv.nl -> Medewerkers -> Remote Werkplek. You may find that you have to install the Citrix Receiver/App (a INSTALL button will appear). Just follow the instructions, finish the installation and you should get the Remote Werkplek Login Screen.
 ===Remote Werkplek Login Screen===
@@ Line 12: / Line 12: @@
 Now login using your University (ULCN) account information and you can Self Service away!
+=====File Upload=====
+[[univ:selfservice:file_upload_win|File Upload from Windows or MAC]]\\
+[[univ:selfservice:file_upload_linux|File Upload from Linux]]
+===note for option 1, Firefox===
+It might be possible that when you start the Internet Explorer from the Remote Werkplak that you get a message ''%%Resource shortcuts are currently disabled.%%''. This is an indication that you have to change the default behaviour of the ICA client in Firefox. To set the default behaviour to ''%%Always Active%%''. To do this open the Firefox options {{:univ:ffoptions1.png?30|}}. Now select the Add-ons option\\
+ {{:univ:ffoptions2.png?250|}}\\
+and then for the Citrix Client for Linux line on the right pull down the ''%%Ask to Activae%%'' and select ''%%Always Active%%''.\\
+{{:univ:ffoptions3.png?600|}}\\
+Now restart the Internet Explorer in the Remote Werkplek and it should pop up.

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