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--- lion:2fa:enroll [2021/09/13 19:44] – deul
+++ lion:2fa:enroll [2025/09/02 10:34] (current) – seitzinger
@@ Line 1: / Line 1: @@
 ======Enroll in DUO======
 ===You have to enroll the two factor authentication (2FA) DUO.====
+Note that in order to use the DUO app you need to have a modern OS version on your Smart Phone:
+  * Android 8.0 or greater
+  * IOS 12.0 or greater
+If your Smart Phone is running an older OS version, please contact helpdesk@physics.leidenuniv.nl. We can install a special key set that will work with more general TOTP (non-DUO) apps lie FreeOTP or Google Authenticator.
-The first step in this procedure is that you register yourself in the 2FA system called DUO. For this, login with your PHYSICS account on the WEB-mail, http://webmail.physics.leidenuniv.nl
+====Standard DUO setup====
+The first step in this procedure is that you register yourself in the 2FA system called DUO. For this, login with your PHYSICS account on the WEB-mail, http://mail.physics.leidenuniv.nl
 You will now be presented a setup procedure, as show and explained below. Just follow the instructions and you are all set for two factor authentication.
@@ Line 16: / Line 21: @@
 {{ :lion:2fa:duo_2.png?400 |}}
+We will setup the most standard situation, where you have a smart phone on which you can install the DUO app. Note that if you own an old Android phone, you must be a version 8.0 or higher. If this is not the case, you will need to ask for a yubikey hardware device from the IT department.
 {{ :lion:2fa:duo_3.png?400 |}}
+In order for the DUO system to be able to push login authentication request sto your phone, you need to provide your mobile telephone number.
 {{ :lion:2fa:duo_4.png?400 |}}
+After providing the information you can continue the setup process.
 {{ :lion:2fa:duo_5.png?400 |}}
+DUO needs to know about your smart phone operating system since there are slight difference between those systems.
 {{ :lion:2fa:duo_6.png?400 |}}
+You must now go to the application store appropriate for yoyr phone's operating system and download/install the DUO app.
 {{ :lion:2fa:duo_7.png?400 |}}
+Once you have installed the app, you can use the + sign in the app to make it read the presented QRCode and let it learn you and our authentication keys.
 {{ :lion:2fa:duo_8.png?400 |}}
+Now everything is ready to continue to actually login to the application you were trying to access. In this case webmail.
-{{ :lion:2fa:duo_0.png?400 |}}
 {{ :lion:2fa:duo_10.png?800 |}}
+You should have received an email from the DUO system explaining you successfully enrolled. It looks something like this.

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